PRIVACY POLICY 

At Wraith Metalworks, we respect your privacy and are committed to protecting the information you share with us.  This Privacy Policy describes the personal information we may collect about you; how we use, disclose, and otherwise process it; how we protect it; and the rights and choices you may have.  This Policy applies to our websites, mobile applications, devices, products, and services (collectively “Services”) that reference this Policy.  

Information We Collect 

We may collect information related, but not limited to: 

• Information you provide directly including, but not limited to, name, email, address, phone number, account credentials, payment details, order history, product registration data, customer-service communications, survey responses, etc.  

• Device and product information including, but not limited to, device model, serial number, IMEI, MAC address, IP address, operating system and software versions, unique device identifiers, advertising IDs, settings, and connected-device data.  

• Usage and log information, including, but not limited to, diagnostic/error reports, time and duration of use, features used, search queries within the service, crash logs, software update history.  

• Location information including, but not limited to, approximate location from IP or, with consent, precise geolocation, nearby Wi-Fi or cell-tower data.  

• Automatically collected data including, but not limited to cookies, pixels, beacons, and similar technologies. 
   

Certain purchases, including products regulated under the National Firearms Act (NFA), may require additional information as required by applicable State, Federal, or local laws. 

How We May Use Your Information 

We may use the information we collect to:  

• Process and fulfill orders 

• Provide customer support 

• Communicate regarding orders and warranty claims 

• Improve our Company, products and website 

• Personalize content, recommendations, and advertising  

• Send marketing communications 

• Assist with fraud prevention and security 

• Comply with legal obligations 

• Compile analytics, product development, and market research  

Cookies & Analytics  

Like many businesses, we may collect information through cookies and similar technologies, including, but not limited to, web beacons and pixels, to improve your browsing experience and allow us a better understanding of how visitors interact with our website. 

Generally, we use this activity information to understand how our Services are used, track bugs and errors, improve our Services, verify account credentials, allow logins, track sessions, prevent fraud, and protect our Services, as well as for targeted marketing and advertising purposes, to personalize content and for analytics purposes 

You may disable cookies through your browser settings, although some website features may not function properly. 

Third-Party Services 

We may use trusted third-party providers to operate portions of our business, including: 

• Payment processing 

• Shipping and fulfillment 

• Email marketing 

• Website analytics 

• Customer support 

Further, some of the content, advertising, and functionality in our Services is provided by third parties. These third parties may use cookies, beacons, tracking pixels, and other tools to collect information about your use of these Services. 

Information Sharing 

We do not sell your personal information. Do Not Sell My Personal Information paragraph below.    

We may share your personal information with our affiliates, carefully selected service providers who perform services on our behalf, and business partners.   

We may also disclose information when required by law, to protect our rights or the safety of others, in connection with a corporate transaction, or with your consent.   

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. 

Minor’s Privacy 

Our Services are not directed to persons under the age of 18.  We will not knowingly collect personal information from any minor unless permitted by applicable law. 

Do Not Sell or Share My Personal Information 

California residents (and residents of certain other states) have the right to opt out of the sale or sharing of their personal information.  Wraith Metalworks does not sell, but may share, personal information as those terms are defined under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and similar state laws. This includes sharing personal information for cross-context behavioral advertising.  You may exercise your right to opt out by: 

• Completing the Contact form 

• Using a Global Privacy Control (GPC) signal (which we honor as a valid opt-out request) 

• Contacting us at info@wraithmetalworks.com

Once we receive and verify your request, we will stop sharing your personal information as defined under the CCPA/CPRA (subject to any legal exceptions) and will not ask you to re-authorize the sale/sharing for at least 12 months.

Your Privacy Rights 

Depending on your location, you may have the right to: 

• Know what personal information we collect 

• Request access to your personal information 

• Request deletion of eligible personal information 

• Correct inaccurate information 

• Limit certain uses of your personal information where applicable 

To submit a privacy request, please contact us: 

Email: info@wraithmetalworks.com 

Requests will be verified before processing to protect your privacy. 

Authorized Agents 

Authorized agents may submit requests on behalf of California residents where permitted by law.